FAQ

What is your company's goal?

As a young startup, we aspire to invent natural open-ended toys which will expand the horizons of children's creativity and imagination.

What is the current turnaround time for orders?

3 - 5 business days.

What about the safety of your products?

Our products are CPSC, CPSIA and ASTM certified for children safety in a USA based CPSC testing lab as per required USA laws. You would have the peace of mind of buying a product which is certified to be non-toxic and made with sustainably sourced raw materials with highest quality parameters.

Where can I read reviews for your products?

Please check our Etsy Marketplace Reviews here for our product reviews where we had done our first launch. Since we have very recently launched our website, we expect reviews to be reflected here later.

So, what's your story?

Glad you asked. Well, it's still evolving. You can read it here.

What is the scoop on your next product launch?

As grape vine has it, we are in the final design stages of our next wooden toy which we believe will broaden the horizons of creativity and imagination for children's open ended play. Stay tuned for an update on our Instagram bunnyhopkinstoys.

So, I get a free gift with each order? 

Yes, we would include a free surprise gift with each order. It would be a set of loose parts or relevant product to encourage more open ended play with little loved ones. We do not separately sell the gift items. This is our way of promoting more open ended play.

Have you taken any steps for COVID-19?

As parents of an active toddler, we've taken measures to ensure safety of our employees, products, work place and local Atlanta communities. We have implemented social distancing measures in our workshop - with only one person working in a 20 ft zone at a time. More music to keep the mood upbeat but no team huddles unfortunately! All products are safety sanitized before shipment. However, we do recommend our customers to sanitize our products after receiving them and discard the packaging.

How can I get in touch?

Email us as hello@bunnyhopkinstoys.com

You can also direct message us on Instagram bunnyhopkinstoys

We’re a very small startup team and will try to respond to you as soon as possible.

Is shipping free?

Yes! We offer free shipping to the entire 48 contiguous United States states! For non-contiguous U.S. locations, the shipping costs depends on your location. We do not offer free shipping to Alaska, Hawaii, APO/FPO/DPO/P.O. box addresses. Please contact us at hello@bunnyhopkinstoys.com to work out custom shipping options.

Who is your Shipping Service Provider?

UPS. Free Shipping is provided through UPS Ground Service. 

Do you offer expedited shipping?

Yes, but it's not free. Please contact us at hello@bunnyhopkinstoys.com to work out custom shipping options.

Where can I buy your products?

Currently, you can buy our products at the following places - 

Our website - https://bunnyhopkinstoys.com/

Etsy Market Place - https://www.etsy.com/shop/BunnyHopkinsToys

Our website will always have the best prices across all our Sales channels.

Do you resell?

No, we do not resell. We are a USA based Manufacturer.

 

Do you accept Paypal?

Yes.

Where are you based?

Our current Business HQ, Production, Operations & Fulfillment, is based in Atlanta, Georgia, USA.

When are you planning to expand beyond USA?

Currently we do not have any plans to expand beyond USA.

Do you accept wholesale orders?

Yes, we do. Please email us at hello@bunnyhopkinstoys.com with your requirements. 

Do you sell through distributors?

No.

Do you collab?

Yes, we love to collab! If you have a good collab idea, please email us as collab@bunnyhopkinstoys.com.

Do you have any presence on social media?

Yes, exclusively on Instagram only - bunnyhopkinstoys. Our evolving journey is best followed through Instagram where we post our customer pictures of existing products, new product prototypes and sale announcements. 

What is your Privacy Policy?

Please review it here.

What is your Shipping Policy?

Please review it here.

What is your Refunds and Returns Policy?

Please review it here.

What are your Terms of Service?

Please review it here.